Coronavirus (COVID-19) - Supporting our Community

    Notice of Parish Council Planning Meeting 20th May 2020

    A meeting of the Parish Council will take place on 20th May 2020 at 7:30 via Zoom web conference only (the meeting will not take place in the Village Hall).

    A copy of the agenda is available here.

    To attend the meeting, please select the following link and follow the instructions https://us02web.zoom.us/j/85868559246

    West Challow Coronavirus (COVID-19) Care Group

    To support our community through the disruption and concern caused by Coronavirus, a Covid-19 Care Group has been established to unite the village, to provide support to one another, and to share local, relevant information which may help residents to access much-needed resources and support.

    Sharing Information with Our Community - Join the West Challow email distribution list

    For the latest guidance, please always refer to the Public Health England website Public Health England website.

    The Care Group uses the village email distribution list as it's primary form of communication with the West Challow community to provide updates on local services and resources.
    To join the email distribution list, please contact Margaret Swadling on mswadling@hotmail.com.

    Asking for Support

    The Care Group can offer the following support for our community:
    - Collecting prescriptions
    - Posting letters
    - Picking-up food/medical supplies
    - A chat on the phone

    To ask for support, please call/text Andy Smith on 07585 532 491 or email amswcpc@gmail.com

    Offering Support - Joining the Care Group

    Anyone wishing to offer their support should contact Andy Smith, West Challow Parish Council Chairman, on 07585 532 491.

    Useful Information

    Council Tax

    Hardship fund for people on Council Tax Reduction

    The government has confirmed details of a £500million hardship fund. Under this scheme, people in receipt of Council Tax Reduction will receive a minimum of £150 off their council tax bill for 2020/2021, unless their bill is less than £150, in which case their bill will be reduced to zero. This is in addition to any support they already receive.

    The councils are now working to confirm the amount each individual qualifying household will receive off their bill – as soon as this is complete, revised bills will be issued.

    Council tax payments

    Where possible, people should continue to pay their bills as normal. If someone is genuinely having difficulty paying their council tax, they should contact our council tax team on:

    South residents - sodc.counciltax@secure.capita.co.uk / 0345 302 2313
    Vale residents - vowh.counciltax@secure.capita.co.uk / 0345 302 2315

    People who are currently not being paid, and are struggling to pay their bill, are encouraged to apply for Council Tax Reduction – their account will then be put on hold for 30 days while their application is processed.

    To apply for Council Tax Reduction please visit southoxon.gov.uk/ctrs or whitehorsedc.gov.uk/ctrs

    For more information about support and advice for individuals please visit southoxon.gov.uk/covid19 or whitehorsedc.gov.uk/covid19

    Mental Health Support

    Support to recover from mental health issues and staying independent is available from Connection Support - 01865 711267.

    Samaritans provide advice and support for anyone having a hard time. Call 116 123.

    CALM is the Campaign Against Living Miserably – supporting men under 45 with mental health issues. Call 0800 58 58 58.


    For housing advice, call the Housing Needs Team on 01235 422452 or email housing@southandvale.gov.uk. You find also find more information at southoxon.gov.uk/housing or whitehorsedc.gov.uk/housing.

    Domestic Abuse

    Oxfordshire Domestic Abuse Service -offers confidential advice and guidance as well as practical support to help rebuild your confidence and empower people to make the changes they want. To access support via the Oxfordshire helpline dial 0800 731 0055 10am to 7pm weekdays.

    Reducing the Risk-provide information and services for those affected by domestic abuse in Oxfordshire. Call 01865 965055.

    National Domestic Abuse Helpline - 0808 200 0247 operate 24 hours, 7 days a week.

    Women’s Aid have published COVID-19 safety advice for survivors to support women during this time.

    Oxfordshire Sexual and Rape Crisis Centre (OSARCC) provides support for female survivors of sexual abuse, rape and harassment. Call 01865 726295.

    Relationship advice

    For relationship advice and support call Relate on 01865 242960.

    Drugs and alcohol

    National Drugs Helpline (FRANK) – information about drugs and drug use, help and advice – 0300 1236600.

    Alcoholics Anonymous – the only requirement for membership is a desire to stop drinking – 0800 9177650.

    Drinkaware - UK-wide alcohol education charity helping people make better choices about their drinking - 020 7766 9900.

    Modern Slavery

    Modern Slavery Helpline – report concerns or seek advice about modern slavery – 08000 121 700.


    Action Fraud – the national reporting centre to report and to get advice about fraud and cybercrime - 0300 123 2040.


    Support in finding and remaining in employment is available from the Oxfordshire Employment Service - 01865 815809.


    Free debt advice is available from the National Debtline - 0808 808 4000

    Money Advice Service also provides free debt advice - 0800 138 1677


    Call the Bereavement Advice Centre on 0800 6349494 for advice and support

    SeeSaw provides bereavement support for young people - 01865 744768

    Coronavirus District Council support for businesses

    The Vale of White Horse District Council is committed to supporting all local businesses and has launched an online form to help local businesses apply for small business and retail grants.

    Businesses in the Vale of White Horse can find the form and more details via the Vale website (http://www.whitehorsedc.gov.uk/business/business-rates).

    The council is working with the Department for Business, Energy and Industrial Strategy (BEIS) to understand the UK Government’s support for businesses through this period of disruption caused by COVID-19. The Government’s package of measures to support businesses include:
    - a 12-month business rates holiday for all retail, hospitality and leisure businesses in England
    - grant funding of £25,000 for retail, hospitality and leisure businesses with property with a rateable value between £15,000 and £51,000
    - small business grant funding of £10,000 for all business in receipt of small business rate relief or rural rate relief

    Get In Touch

    Do you have any news about West Challow? If you'd like to share any useful local information or know some interesting history about our village please get in touch. We'd really appreciate any contributions.

    Email: contact@westchallow.org